K12 Insight Adds Flashpoint Alerts to its Cloud-Based Communications Solution
The new feature in version 7.0 of Let’s Talk! instantly notifies school leaders about potential threats and crises
(HERNDON, VA) November 30, 2015 – Technology and research leader K12 Insight today launched version 7.0 of Let’s Talk!, its cloud-based communications solution. The latest version includes a new feature called Flashpoint Alerts, which notifies school leaders of serious potential threats the instant they appear—whether on social media, via e-mail, in conversations with teachers, or through some other channel. This immediate awareness gives administrators much needed time to respond to manageable problems before they become full-on public relations crises.
In addition to Flashpoint Alerts, Let’s Talk! 7.0 includes these enhancements:
New social media streams allow users to monitor, post to, and track all their school-based social media accounts from inside Let’s Talk!, so they’ll always know when parents, students, or community members mention the school.
New notification controls help leaders respond to the needs of their community by tracking the life of each customer concern from the moment it comes into the system to the time when the school or district responds.
Dialogue and dashboard digests give administrators a quick and easy way to take stock of parent and community relations at every level of their school system.
“We created Let’s Talk! because our school partners asked for an always-on solution to help them listen and respond to community concerns,” said K12 Insight’s CEO, Suhail Farooqui. “Education leaders are surrounded by risk, whether it’s a student in crisis or an angry parent lashing out on social media. Timing is everything. With Flashpoint Alerts, school and district leaders are notified the instant a threat appears, in person or online. Now they can plan a response, instead of being surprised when they read it in the headlines.”
About K12 Insight
K12 Insight, based in Herndon, VA, works with more than 30,000 school administrators to strengthen the relationships that power education. Our custom solutions combine technology, research, and expert training to help school leaders build trust and drive positive change in their local communities. Learn more at www.k12insight.com.
Let’s Talk!, from K12 Insight, is a cloud-based communications solution that helps K12 school- and district-level administrators identify opportunities for engagement, spot potential crises, and build stronger relationships with parents, teachers, students, community members, and staff. With our always-on mobile app, school leaders can manage all of their inbound and outbound school communications from one location and stay connected with their community from wherever they are. Learn more at www.k12insight.com/lets-talk.