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School Leadership
Home›School Leadership›How to Be a Principal Parents Want to Talk To: A Checklist

How to Be a Principal Parents Want to Talk To: A Checklist

By Matthew Lynch
November 6, 2025
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Introduction:

Being a school principal is not an easy job. You need to be able to manage the school, lead teachers and staff, and interact with parents in a way that builds trust and fosters good communication. Parents can be your biggest supporters or most vocal critics, but a principal who can engage with parents effectively is more likely to create a strong school community that benefits all stakeholders. The following checklist will help you become the kind of principal parents want to talk to.

1. Be approachable:

– Smile, make eye contact, and engage in small talk when you meet parents in the hallway or at school events.

– Have an open-door policy where parents feel welcome to visit your office.

– Establish regular office hours when you are available for parent consultations.

2. Be an active listener:

– When meeting with parents, give them your full attention and avoid interruptions.

– Repeat or paraphrase what they say to ensure understanding on both sides.

– Ask open-ended questions and resist the urge to interrupt or interject immediately.

3. Show empathy and understanding:

– Understand the challenges parents face and validate their concerns.

– Share relatable personal experiences if appropriate.

– Show appreciation for their efforts in supporting their child’s education.

4. Keep communication channels open:

– Share regular updates about school policies, news, and events through newsletters, social media, or emails.

– Encourage teachers to share classroom updates and positive news about students with parents.

– Offer multiple options for contacting you: email, phone calls, or even text messages if appropriate.

5. Collaborate with parents:

– Equip parents with tools and resources they need to support their children at home.

– Include parents in decision-making processes when appropriate; value their input on important topics like curriculum or school programs.

– Create parent advisory committees and schedule regular meetings for feedback.

6. Demonstrate follow-through and accountability:

– When parents express concerns or suggestions, provide a clear response or action plan.

– Deliver on your promises – if you say you will call back with more information, make sure you do.

– Own mistakes when they happen, apologize, and share plans to address the issue.

7. Celebrate successes:

– Recognize and showcase achievements of students, teachers, and staff throughout the year.

– Acknowledge parent contributions to the school during events or through school communication channels.

– Create a positive school culture that celebrates growth and improvement.

Conclusion:

By implementing these strategies, you will develop strong relationships with parents and create an environment where they feel comfortable sharing their thoughts and concerns. As a principal who is approachable, communicative, empathetic, and collaborative, parents will be more likely to support your vision for the school and contribute to its success.

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The Edvocate was created in 2014 to argue for shifts in education policy and organization in order to enhance the quality of education and the opportunities for learning afforded to P-20 students in America. What we envisage may not be the most straightforward or the most conventional ideas. We call for a relatively radical and certainly quite comprehensive reorganization of America’s P-20 system.

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